Terms and Conditions

Terms of Use

Please read these Terms of Use (“Terms”) carefully before using the website https://freshlydonecleaning.net (the “Service”) operated by Freshly Done Cleaning (“we,” “us,” or “our”). Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access the Service.

Accounts When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of these Terms and may result in immediate termination of your account. You are responsible for safeguarding the password used to access the Service and for all activities or actions that occur under your account, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Intellectual Property The Service and its original content, features, and functionality are and will remain the exclusive property of Freshly Done Cleaning and its licensors. The Service is protected by copyright, trademark, and other laws of the United States and foreign countries.

Links to Other Websites Our Service may contain links to third-party websites or services that are not owned or controlled by Freshly Done Cleaning. Freshly Done Cleaning has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Freshly Done Cleaning shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services. We strongly encourage you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Termination We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. If utilities are not on at the service location, the service is considered started and payment will be non-refundable. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Disclaimer Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

Governing Law These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms shall not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions will remain in effect. These Terms constitute the entire agreement between us regarding the Service and supersede and replace any prior agreements we might have between us regarding the Service.

Changes We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will attempt to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, please stop using the Service.

Contact Us If you have any questions about these Terms, please contact us.

SMS Messaging Terms & Compliance

1. Program Description:

This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Freshly Done Cleaning through our website at www.freshlydonecleaning.net , or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.


2. Cancellation Instructions:

You can cancel the SMS service at any time. Simply text “STOP” to the same number that sent you messages. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.


3. Support Information:

If you experience issues with the messaging program, reply with the keyword “HELP” for more assistance, or reach out directly to freshlydonee@gmail.com or call 7252529155 during business hours.


4. Carrier Liability:

Carriers are not liable for delayed or undelivered messages.


5. Message & Data Rates:

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.


6. Supported Carriers:

Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.


7. Age Restriction:

You must be 18 years or older to participate in our SMS program.


8. Privacy Policy:

For privacy-related inquiries, please refer to our Privacy Policy at Freshly Done Cleaning/privacy-policy


We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.


General Terms

This website (the “Site”) is owned and operated by Freshly Done Cleaning (“COMPANY,” “we” or “us”). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from Freshly Done Cleaning.


Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.


We reserve the right to change these Terms of Service or to impose new conditions on the use of the Site from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.


Intellectual Property Rights

Our Limited License to You

This Site and all the materials available on the Site are the property of Freshly Done Cleaning and/or our affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal non-commercial use.


You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us.


Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site. However, you may download and/or print one copy of individual pages for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.


Your License to Us

By posting or submitting any material (including comments, blog entries, social media posts, photos, and videos) to us via the Site, internet groups, or other digital venues, you represent that you own the material or have obtained the necessary permissions. You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, sell, exploit, create derivative works from, distribute, and publicly perform or display such material.


Disclaimers

Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites or the information, products, or services offered on or through the sites.


The information, products, and services offered on or through the Site are provided “as is” and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.


You agree at all times to indemnify and hold harmless Freshly Done Cleaning, its affiliates, and their respective officers, directors, agents, and employees from any claims, causes of action, damages, liabilities, costs, and expenses arising out of or related to your breach of any obligation, warranty, or representation under these Terms of Service.


Online Commerce

Certain sections of the Site may allow you to purchase products and services from third-party vendors. We are not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of these products and services. If you make a purchase from a third party linked through the Site, the information obtained during your visit, including payment information, may be collected by both the merchant and us.


Your participation in any dealings with third-party vendors is solely between you and the third party. Freshly Done Cleaning shall not be responsible for any loss or damage incurred as a result of such dealings.


Registration & Passwords

To access certain features of the Site, you may be required to register and create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.


If you suspect unauthorized use of your account, notify us immediately at freshlydonee@gmail.com. We are not liable for any loss or damage arising from your failure to comply with this obligation.


Termination

We reserve the right to terminate or suspend your access to the Site, without notice, if we determine that you have violated these Terms of Service or engaged in conduct that we deem inappropriate or unlawful. Upon termination, you must cease all use of the Site and any content obtained from it.


Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the state in which Freshly Done Cleaning operates. Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in that jurisdiction.


Changes to Terms of Service

We may update these Terms of Service from time to time. The latest version will always be available on our website with the effective date.


For any questions regarding these Terms of Service, please contact us at:


Freshly Done Cleaning 

Phone: 7252529155

Email: freshlydonee@gmail.com

Website: www.freshlydonecleaning.net


By using our website and services, you consent to these Terms of Service.